FOR IMMEDIATE RELEASE
CENTER OFFERS SECURE, WEB-BASED COMMUNICATION AMONG DOCTORS, PATIENTS,
AND CALL CENTER
UCI is the second University of California-affiliated
medical group and the sixth major medical organization in California
to select RelayHealthSM
Emeryville, CA, May 20, 2003 - RelayHealth Corporation, the nation's
premier provider of Web-based, doctor-patient communication services,
today announced that the University of California, Irvine Medical
Center (UCI Medical Center) will license the full suite of RelayHealth
online communication services.
"People throughout the country say they want the convenience
of communicating with their physicians online," said Dr. Ralph
W. Cygan, CEO of UCI Medical Center. "We selected RelayHealth
to help us deliver a convenient, efficient online service that will
also protect our patients' personal health information while allowing
our patients to use the Internet to improve their ability to communicate
with their UCI physicians. Called UCI Online, the new program will
save patients time, streamline the communication process, and help
our doctors and their staff electronically manage non-urgent medical
requests. As partners with RelayHealth, we can ensure that UCI Online
continues to evolve and grow to the benefit of our patient and physician
communities. This partnership represents another important step
in making UCI
Medical Center a health care provider of choice for Orange County
and the surrounding region."
Implementation will occur in two phases. During the initial phase,
to begin immediately, 40 UCI primary care physicians will use the
RelayHealth service to communicate with their patients, staff, and
In the second phase, the RelayHealth service will be integrated
to the UCI call center, enabling a seamless, HIPAA-compliant channel
to facilitate communication tasks like appointment scheduling and
prescription renewals. In addition, UCI will upgrade UCI Online
to fully integrate RelayHealth services, including appointment requests,
medication refills, lab and test result reporting, referral requests,
and the webVisit® online doctor/patient consultation service.
Final results of an independent study issued in January 2003 documented
high levels of patient and physician satisfaction with the RelayHealth
service, as well as significant health care cost savings associated
with the service.
"We are both excited and honored to add UCI to our growing
list of large, prestigious medical centers selecting RelayHealth
to secure communications between providers and their patients and
peers," said Giovanni Colella, MD, president and chief executive
officer of RelayHealth. "We look forward to working closely
with them to expand the range of online communication services available
to patients, and to streamline the communications between the UCI
call center and their affiliated medical practices."
UCI Medical Center is the only university hospital in Orange County,
offering specialized and primary care services to patients throughout
the region. It provides outpatient family health services in Anaheim,
Irvine, Orange, Santa Ana and Westminster and has the county's only
Level 1 Trauma Center and National Cancer Institute-designated comprehensive
UCI Medical Center joins a rapidly growing list of over 15 major
medical groups and integrated delivery networks in selecting and
licensing the RelayHealth service. Other RelayHealth clients include:
Catholic Healthcare Partners (CHP), the largest health system in
Ohio and one of the largest not-for-profit health systems in the
United States; Community Health Network, an Indianapolis-based integrated
delivery network with more than 1,100 affiliated physicians; Pennsylvania's
Lehigh Valley Hospital and Health Network, whose Lehigh Valley Hospital
has ranked among "America's Best Hospitals" as reported
by U.S. News & World Report for seven straight years; Hill Physicians,
California's largest Independent Practice Association; and MedStar
Health System, one of the nation's largest healthcare systems, located
in the Baltimore/Washington, D.C. area.
About UCI Medical Center
UCI Medical Center is the only university medical center in
Orange County. As one of five University of California medical centers,
UCI is known not only for its specialized, high-quality patient
care, but also for the expertise of its physicians and researchers.
UCI Medical Center's health professionals combine state-of-the-art
technology with personalized care and concern for patients and their
families. Its physicians have experience in virtually every medical
specialty, and its researchers continually strive to provide innovative
treatments for a variety of illnesses.
About RelayHealth Corporation
RelayHealth is the premier provider of secure online healthcare
communication services linking patients, healthcare professionals,
payors, and pharmacies. RelayHealth's Web-based, doctor-patient
messaging platform connects doctors and their patients efficiently,
affordably, and securely. Tuned for the group practice environment,
the RelayHealthSM service improves and streamlines healthcare delivery
and access through modular features�like the webVisit® clinical
consultation�which tackle complex issues unique to the healthcare
market, including clinical structure, practice workflow, and reimbursement.
More secure and efficient than telephone or e-mail, RelayHealth
combines HIPAA-ready messaging and eScript® end-to-end electronic
prescribing for the most seamless, comprehensive, and powerful messaging
platform available to healthcare professionals and their patients.
For information, visit www.relayhealth.com.